®
DX2000
Digital Video Recorder
Installation/
Operation Manual
C690M-E (11/04)
Pelco World Headquarters • 3500 Pelco Way, Clovis, CA 93612-5699 USA • www.pelco.com
USA & Canada: Tel: 800/289/9100 • Fax: 800/289/9150
International: Tel: 1-559/292-1981 • Fax: 1-559/348-1120
INFORMATION BOXES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
VIEWING LIVE VIDEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
CONTROLLING THE CAMERA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
CONTROLLING THE CAMERA TOUR FEATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
SETTING PRESETS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
OPERATING PRESETS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
PROGRAMMING PATTERNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
OPERATING PATTERNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
RESETTING CAMERAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
ACCESSING CAMERA MENUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
CHANGING DEFAULT SPEED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
ACTIVATING AUXILIARIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
VIEWING DATA DEVICES LIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
VIEWING RECORDED VIDEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
PLAYBACK CONTROL BUTTONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
PLAYING BACK RECORDED VIDEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
PLAYING BACK RECORDED DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
TRANSACTION DATE/TIME SEARCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
TRANSACTION TEXT SEARCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
PLAYBACK FOLLOWING TIME CHANGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
PC RECORDING & PLAYBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
RECORDING A SNAPSHOT ON THE PC’S HARD DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
DISPLAYING A SNAPSHOT FROM THE PC’S HARD DRIVE . . . . . . . . . . . . . . . . . . . . . . . . 93
RECORDING LIVE VIDEO ON THE PC’S HARD DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
SAVING RECORDED VIDEO ON THE PC’S HARD DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . 94
PLAYING BACK RECORDINGS FROM THE PC’S HARD DRIVE . . . . . . . . . . . . . . . . . . . . . 95
PRINTING AN IMAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
UTILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
FILE UTILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
LOADING NEW SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
RESTORING PREVIOUS SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
RESTORING CONFIGURATION SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
SAVING CONFIGURATION SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
HARD DRIVE UTILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
RESETTING THE DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
PLAYBACK VIEWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
COPYING THE PLAYBACK VIEWER SOFTWARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
PC SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
STARTING THE PLAYBACK VIEWER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
PLAYBACK VIEWER CONTROLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
PLAYBACK VIEWER INFORMATION BOXES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
VIEWING FILES ON THE PLAYBACK VIEWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
SAVING AN IMAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
PRINTING AN IMAGE IN A FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
EMPTYING THE VIEWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
INDEX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
WARRANTY AND RETURN INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Pelco Manual C690M-E (11/04)
3
LIST OF ILLUSTRATIONS
Figure
Page
1
2
3
4
5
6
7
8a
8b
9
Rear Panel View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Panel Connections, DX2016 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Wall Mounting the DX2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
RJ-45 Color and Straight/Crossed Cable Pin-Outs Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unsupervised Alarm Input Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Supervised Alarm Input Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Supervised Alarm Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Unsupervised Alarm Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
DX2000 Series Recorded Video Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Camera Names Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Record Schedule Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Camera Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Record On Motion Detection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Motion Selection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Record On Events & Alarms Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Record On Data Exceptions Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Communication Type Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Data Port Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Associated Data Format & Camera Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Data Format Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Exceptions Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
General Information Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Disk Allocation Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Live Video Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Video Clip Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Data Mode Recorded Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Recorded Transaction Data Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Trans Text Search Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Recording and Playback When Hour Is Set Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
File Utilities Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
LIST OF TABLES
Table
Page
A
B
C
D
DX2008 Recording Times at Different Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
DX2016 Recording Times at Different Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Quality and File Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Hard Disk Space Calculation Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4
Pelco Manual C690M-E (11/04)
GENERAL
IMPORTANT SAFEGUARDS AND WARNINGS
Observe the following WARNINGS before installing and using this product.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet consult your electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the points where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
14. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids,
such as vases, shall be placed on the apparatus.
15. “Warning” To reduce the risk of fire or electric shock, do not expose this apparatus to rain
or moisture.
16. To reduce the risk of shock do not perform any servicing other than that contained in the
operating instructions unless you are qualified to do so.
17. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclo-
sure, it is designed for indoor use only and it must not be installed where exposed to rain
and moisture.
18. The installation method and materials should be capable of supporting four times the
weight of the unit.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage
constituting a risk of electric shock is present
C A U T I O N :
within this unit.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that there are important
operating and maintenance instructions in the
literature accompanying this unit.
Please thoroughly familiarize yourself with the information in this manual prior to installation
and operation.
Pelco Manual C690M-E (11/04)
5
REGULATORY NOTICES
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However there is no
guarantee that the interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
You may also find helpful the following booklet, prepared by the FCC: “How to Identify and
Resolve Radio-TV Interference Problems.” This booklet is available from the U.S. Government
Printing Office, Washington D.C. 20402.
Changes and Modifications not expressly approved by the manufacturer or registrant of this
equipment can void your authority to operate this equipment under Federal Communications
Commission’s rules.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil num rique de la classe B est conforme ˆ la norme NMB-003 du Canada.
DESCRIPTION
The DX2000 Series is a high quality digital video recorder (DVR) that combines the functions
of a recorder and multiplexer into one unit. This means the DVR can process up to 8 cameras
(DX2008) or up to 16 cameras (DX2016) simultaneously, plus the user can also view, config-
ure, record, and play back recorded data individually for each camera. The DVR can interface
with ATMs (automated teller machines) and POS (point of sale) terminals to record transaction
data.
Configuration and control of the DVR are done through a PC (personal computer) attached to a
LAN (local area network) or WAN (wide area network). Each DX2000 is configured with its own
unique IP (internet protocol) address. Users on the network access the DVR by entering this IP
address through Microsoft® Internet Explorer 5.5 or higher.
The DX2000 uses Wavelet compression to produce high resolution live viewing and playback.
You can select image quality settings that range from 5 KB (low quality) to 40 KB (high quality)
per image. Image rates can be selected from a range of 1 image per 64 seconds to 16
images per second (ips).
For optimized recording, you configure the quality and image rate to meet your needs. Higher
quality means clearer video but consumes more disk space while low quality uses less disk
space, yielding a longer storage time.
6
Pelco Manual C690M-E (11/04)
There are four types of recordings:
•
•
Scheduled Recording
This type is simply the days and times you wish to record.
Motion Recording
You set up this type to record when motion is detected on selected cameras.
The advantage of motion recording is that it lets you set a higher recording rate for better
detail, but still conserves disk space.You can get clearer images when this type of
recording is triggered but you do not waste disk space because the higher rate is only in
effect when motion is detected.
•
•
Event Recording and Alarm Recording
These types can be triggered by a ground signal to the alarm panel located on the DVR’s
rear panel. An event is a low-level alarm.
The advantage of these two recording types is similar to that for motion detection.
Data Exception Recording
You set this type to record when a data exception is encountered.
The DX2000 is a duplex unit, allowing you to simultaneously record and play back or view live.
Search functions during playback allow image-by-image viewing and playback of alarm events.
You can search by time and date, and by alarm, event, or motion recording.
You can buy the DX2000 from Pelco with additional storage, up to 640 gigabytes total, if
extended recording time is needed.
The DVR uses proprietary compression algorithms to prevent video images from being altered
and has password protection to guard against unauthorized or accidental recording or playback.
The DVR can also receive transaction data from up to four ATMs or POS terminals internally or
16 with optional DX2000DH(s). A transaction database maintained on the DX2000 allows
transactions to be searched for specific items such as account number and clerk number.
Pelco Manual C690M-E (11/04)
7
|